Secure Email Instructions

Home Secure Email Instructions

We have implemented an email encryption policy to enhance information security and to protect our bank, our customers, and the information we share.

With privacy and regulatory compliance concerns at the forefront, we have implemented ZixCorp email encryption solutions to protect our email and ensure that sensitive personal information remains confidential. Anyone with an email address can receive, open, attach their own documents and reply securely to our secure messages, whether they have ZixCorp email encryption software or not. You will also be able to forward our secure messages to another recipient securely. You do not need to purchase any software.

You will need to choose your own password (minimum 8 characters) the first time you receive a secure email from us, and then continue to use it to authenticate and open secure email from us in the future. We will not know your password, and you may change your password in the future as you wish. There is a "Forgotten Password" button included all of our secure messages where you may self-create a new one.

We appreciate your business and trust in Iowa State Bank.